Frequently Asked Questions

What Shipping Methods Are Available?

Only Paid Post option with a tracking is available.

How Long Will it Take To Get My Package?

Usually it takes -3-8 business days to deliver items within Australia. However, it may take longer time during this pandemic, busy Christmas season & long weekends.

How Do I Track My Order?

All parcels are posted through Australia post. You can track your parcel through the below link:

https://auspost.com.au/mypost/track/#/search

Do I Need A Account To Place Order?

You can either create an account or buy as a guest. However, we encourage you to sign up as a customer so that you can find your order details & also contact us easily with your query.

How do I place an order?

You can either create an account or buy as a guest. However, we encourage you to sign up as a customer so that you can find your order details & also contact us easily with your query.

How should I contact if I've any queries?

You can email us on sydneyphoneaccessories@gmail.com Please make sure that your email address is correct. Also let us your order number so that we can assist you asap.

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